Terms of Use

Last updated: October 6, 2026

These Terms of Use are an agreement between you and Low Latency Labs LLC ("we," "our," or "us"), the company that makes the Flarely mobile app. They apply when you use the app or flarelyapp.com. By creating an account or using Flarely, you agree to them. If you live in the United States, Section 16 says disputes go to individual arbitration unless you opt out; please read it.

1. What Flarely Is

Flarely is a personal tracking tool. You can log your bowel movements, meals, stress, and fasting, run a 14-day plan (you pick questions to watch, log for 14 days, and get a summary of what you logged), and look back at your days. You can share summaries, for example with your gastroenterologist or care team.

2. Not Medical Advice

Flarely is developed by technology professionals, not healthcare providers. No licensed medical professionals are involved in the app's summaries or AI outputs. Summaries describe what you logged. They are not clinical findings, diagnoses, or treatment recommendations.

Flarely is NOT:

• Medical advice or a substitute for professional medical care
• A diagnostic tool or medical device
• FDA-approved for the diagnosis, treatment, or prevention of any disease
• A replacement for consultation with a qualified gastroenterologist or healthcare provider

Flarely shows the data you provide. It does not assess your health, apply clinical judgment, or reach medical conclusions. Talk with a qualified healthcare provider about what your logs mean for you, and before changing your diet, medication, or treatment plan.

Flarely is not a HIPAA-covered entity and does not claim compliance with HIPAA.

Emergencies: Flarely is not for urgent symptoms. If you think you may be having a medical emergency, call your local emergency number or go to the nearest emergency department. Don't wait to log it.

Eating: Flarely lets you log and tag meals, but it isn't a diet plan. Don't use it to cut out foods or restrict what you eat without talking to your care team. If you have, or have had, an eating disorder, talk to your care team before tracking meals.

3. Eligibility

You must be at least 18 years old to use Flarely. By using the app, you confirm that you are.

4. AI Features and Their Limits

Flarely's optional AI features use a third-party AI model (OpenAI) and only run when you ask and have given permission. They can be wrong:

• Meal photo analysis may misidentify foods or ingredients. Check the result; you can change it anytime.
• Food labels such as FODMAP level, low residue, and processing are AI estimates about the food, not dietary advice for you.
• AI summaries describe your logs and may contain mistakes. Check them against what you logged.
• We don't guarantee that AI output is accurate, complete, or useful, and AI features may change or stop.

Things that appear together in your logs may not be connected. A food or activity that shows up alongside symptoms may not be the cause.

5. Your Account

You can sign in with Apple or with an email address and password. Keep your sign-in details secure; you're responsible for activity under your account.

Ending your account: You can delete your account at any time in the app (Profile, then Delete account). This deletes what you logged from your device and your account data, as our Privacy Policy describes. It doesn't cancel a subscription (see Section 6). We may suspend or close an account that breaks these Terms, for example by misusing the AI features, and we'll tell you why unless the law or safety prevents it.

6. Subscriptions and Free Trials

Some features need a subscription, sold through Apple's App Store. Prices are shown in the app before you buy and may vary by country.

• Monthly plan: you're charged when you subscribe, and it renews every month until you cancel.
• Yearly plan: you're charged when you subscribe, and it renews every year until you cancel.
• Free trial: the yearly plan may start with 14 days free, if you're eligible. Before you start, the app shows the date your trial ends. On that date your subscription starts, you're charged the yearly price, and it then renews every year until you cancel. If you don't want to be charged, cancel before the trial ends.
• Cancelling: cancel anytime in your iPhone's Settings (your name, then Subscriptions). Apple requires you to cancel at least 24 hours before the end of the trial or the current period. Apple decides when access ends after you cancel, usually at the end of the period you've paid for.
• Payment and refunds: Apple charges your Apple account and handles refunds under its policies. We can't issue refunds directly.
• Price changes: if a price goes up, Apple tells you before it applies, and asks you to agree where required.

If your subscription ends: everything you logged, and the summaries you saved, stay on your phone.

7. Your Content

What you log is yours. It stays on your device. Of what you log, we only receive the parts you send to AI features, to give you the result. You're responsible for anything you choose to share from the app, such as a PDF summary.

8. Intellectual Property

Flarely, including its design, features, and content, is owned by Low Latency Labs LLC. Flarely™ is a trademark of Low Latency Labs LLC. We give you a personal, non-transferable license to use the app on Apple devices you own or control, under these Terms and Apple's rules. You may not copy, modify, distribute, or create derivative works based on Flarely without our written permission.

9. Acceptable Use

You agree not to:

• Use Flarely for any unlawful purpose
• Attempt to reverse-engineer, decompile, or disassemble the app, except where the law allows it
• Interfere with or disrupt the app, our server, or the genuine-app check
• Use automated systems to access the AI features, or use them beyond normal personal use

10. Service Availability

Flarely is provided on an "as available" basis. We may change, suspend, or stop features, including AI features. We're not responsible for outages of third-party services (such as OpenAI, Cloudflare, or Apple). Your logs live on your device, so keep your device backed up.

If we stop Flarely: we'll give at least 30 days' notice in the app or by email. Your account data on our servers will then be deleted. Your logs stay on your device until you delete them.

Flarely is made by a small, independent company, and we can't promise it will run forever.

11. Privacy

Our Privacy Policy and Consumer Health Data Privacy Policy explain how we handle your data. They're part of these Terms.

12. Your Consumer Rights

Nothing in these Terms takes away rights you have under the consumer laws where you live that can't be excluded by contract. For example:

• Australia: guarantees under the Australian Consumer Law, including that services are provided with due care and skill
• New Zealand: guarantees under the Consumer Guarantees Act 1993
• United Kingdom: your rights for digital content and services under the Consumer Rights Act 2015
• Canada: your rights under your province's consumer protection law, including Quebec's Consumer Protection Act

Where Sections 13 to 15 conflict with these rights, these rights win.

13. Limitation of Liability

Nothing in this section limits liability that can't be limited under the law where you live, including for death or personal injury caused by negligence, or for fraud. To the maximum extent the law allows, Low Latency Labs LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Flarely, and our total liability for any claim related to the app is limited to the greater of the amount you paid us in the 12 months before the claim, or US$100.

14. Indemnification

To the extent the law allows, you agree to cover Low Latency Labs LLC, its owner, and affiliates against claims, damages, losses, or expenses (including reasonable attorney fees) that come from your misuse of the app, your breaking these Terms, or your breaking the law. This section does not apply where prohibited by law, including consumer protection laws outside the United States.

15. Disclaimer of Warranties

Except for any guarantees or rights you have under the consumer laws where you live, which these Terms do not limit, Flarely is provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

16. Disputes and Arbitration (United States Only)

Who this section applies to: The arbitration agreement and class action waiver in this section apply only if you live in the United States. If you live anywhere else, they don't apply to you, and you keep every right your local law gives you to bring a claim in court.

Talk to us first: Before starting a formal dispute, email [email protected] with your name, the email on your account, and what the problem is. We'll both try in good faith to resolve it for at least 30 days.

Arbitration: If we can't resolve it, any dispute arising from these Terms or your use of Flarely will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Those rules limit the fees you pay. The arbitration can take place by video or phone, or in the county where you live. The arbitrator can award the same individual relief a court could.

Exceptions: Either of us may bring an individual claim in small claims court if it qualifies. Either of us may go to court over intellectual property. A request for public injunctive relief, where the law allows one, will be decided by a court after any individual claims are arbitrated.

Class action waiver: Disputes are resolved individually. You and we each give up the right to bring or join a class, consolidated, or representative action. If this waiver is found unenforceable for a claim, that claim goes to court, not to class arbitration.

Many similar claims: If 25 or more similar arbitration demands are filed against us, or by us, by the same or coordinated lawyers or organizations, the AAA's Mass Arbitration Supplementary Rules will apply, and the demands will be handled in batches so each person's claim is still decided individually.

Opting out: You can opt out of this arbitration agreement by emailing [email protected] within 30 days of first agreeing to these Terms, with your name, the email on your account, and a clear statement that you're opting out. Opting out doesn't affect the rest of these Terms.

Changes to this section: If we change this section, we'll give you at least 30 days' notice, and the change won't apply to a dispute we already knew about.

17. Governing Law and Courts

If you live in the United States, these Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Any claim that isn't arbitrated goes to the state or federal courts in Sangamon County, Illinois. If you live outside the United States, the laws and courts of where you live apply to the extent they give you protections that can't be excluded.

18. Apple

These Terms are between you and us, not Apple. We, not Apple, are responsible for Flarely and its content, for support, and for handling claims about the app, such as product liability, consumer protection, privacy, or intellectual property claims. Apple has no obligation to provide maintenance or support for Flarely. If Flarely fails to meet a warranty that applies, you can tell Apple, and Apple will refund the purchase price, if any; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you're not in a country under a US government embargo and not on a US government list of prohibited or restricted parties.

19. Changes to These Terms

We may update these Terms. For a material change, we'll tell you in the app or by email at least 30 days before it takes effect, unless a change is needed sooner for legal or security reasons. If you don't agree, you can stop using Flarely and delete your account before the change applies.

20. General

If part of these Terms is found unenforceable, the rest still applies. If we don't enforce a term right away, we can still enforce it later. You can't transfer these Terms to someone else; we may transfer them if Flarely is sold or merged. These Terms, with the Privacy Policy and the Consumer Health Data Privacy Policy, are the whole agreement between you and Low Latency Labs LLC about Flarely.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Low Latency Labs LLC
2501 Chatham Rd Suite N
Springfield, IL 62704
USA